Notes from the trade

Practical writing
for the boarding business.

Guides on UK boarding regulations, deposit policies that work, fair pricing, running a small business as a sole operator. Written by people who've sat at the same kitchen tables as you.

Regulation

What the 2018 licensing rules actually ask of your cattery

Star ratings, written procedures, and the records inspectors look for — the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018 in plain English.

12 May 2026 · 6 min read

Operations

Deposit policies that protect you without scaring customers off

How much to ask for, when to take it, and how to word it so a deposit reads as reassurance rather than a hurdle.

5 May 2026 · 5 min read

Pricing

Per-night vs per-stay pricing: which fits your business

The two common ways catteries price a stay, what each does to your busy periods, and how to handle the awkward half-day on collection.

28 April 2026 · 5 min read

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